FAQ

♥When will my package ship? 

The processing time for stickers and other items that I have ready in stock is 2-7 business days. Handmade to order items will have their own time listed in the description. 

Pre-order items work differently though. If you order multiple items with a preorder, all items will be shipped together. When purchasing pre order items you confirm that you understand
this. I post updates on my Instagram!

♥Are stickers sent by tracked mail?
No, all stickers are sent by untracked lettermail. Keychains and other small items being delivered in Canada are also sent by lettermail to keep shipping costs low.

♥What is untracked lettermail? 

This is typically the cheapest shipping method. Items are placed in an envelope, stamped then shipped. If you choose to ship stickers, keychains or other small items by lettermail you understand that there is a chance your items could get lost and assume responsibility.

Upgraded domestic (Canadian) tracked shipping is availible. Just add the tracked shipping upgrade listing to your cart and checkout with your other items. When your order ships you will receive your tracking number.

I am not responsible for any lost or stolen packages even if they are tracked. 

♥My package is missing items or there is an error with my order! 

If there are any issues please email me using the contact tab on the website or email me at [email protected]. I am happy to answer any and all questions you might have! Please do not go to your credit card company before messaging me, again I’m more than happy to help!

♥What is your order cancellation policy?

All orders are final so make sure to double check your order to ensure your shipping, credit card, and order info is correct! You will have 2 hours to cancel your order before you are flagged.

If you do cancel after 2 hours your account will be flagged and you will no longer be able to purchase from my shop. 

If there is an issue regarding sizing, quantity, style, etc please contact me and we will fix the issue without any penalties!

♥Where do you ship from? 

All orders ship from Ontario, Canada! 

♥Where can I support you?

My shop isn't the only way you can support me! Sharing, reposting, and liking my social media posts is another great way to support my small shop!
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♥I have a question that isn't listed here...

Send me an email! Use the contact form or email [email protected]